If you're not signed in to your Google account, or if you have uninstalled the Google Play app on your device, or if you're using a new device to sign in to Milkshake, your subscription features may be missing.

As long as your subscription is active, meaning you haven't cancelled and your payments are up-to-date, you can restore the subscription to your Milkshake account in the Milkshake app.

1. Open the Milkshake app on your Android device.

2. Tap the Profile menu in the top right hand corner of the screen

3. In the Profile menu, tap 'Subscribe'

3. Tap Restore Purchases at the bottom of the subscription information screen.

4. The app will take a moment to retrieve your subscription information. When your subscription information is found you'll see a message that says "Success! Your subscription has been restored."

Tap OK to continue working on your website!

This error will occur if your subscription is expired. Your subscription will expire if a renewal payment has been declined. You may need to update or change your payment method before continuing. For assistance with payments, Contact Milkshake support at [email protected], or by using the chat bubble in the Milkshake app for assistance.

This error can occur when the Milkshake app has failed to locate your subscription.

If you encounter this error, and have:

For additional help, contact the Milkshake support at [email protected], or by using the chat bubble in the Milkshake app for assistance.