The instructions in this guide will help you to reset your password if you already have a Milkshake account and password.

If you have never set a password for your Milkshake account, click here for a guide to setting up your password and accessing your website.

How to reset your password

If you've forgotten your Milkshake login credentials you can tell the app to send you an email with a link to reset your password.

1. On the Welcome page, tap Have an account? Sign in

2. Tap Forgot password?

3. Enter your email address and tap RESET PASSWORD

If you see an error message that says 'This email does not match an account', either the email address is incorrect or you have never set up a password for your Milkshake account. Click here for instructions.

4. Milkshake will send you an email with instructions. Click the link to reset your password

5. Enter your new password and click SAVE

6. Switch back to the Milkshake You've got mail page and click Sign in once you've reset your password

7. Enter your email address and new password and tap Continue to login!

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