Sometimes, Instagram prevent users from clicking their own link in profile. Presumably they do this to prevent Instagrammers from artificially driving up their stats by clicking on their own links. It's very frustrating when all you want to do is to check your link is working!

There's usually nothing wrong with your Milkshake website or the link itself. Instagram will do this to any link in your bio!

Here's how to check that your link is working for your followers:

  • Open your Instagram profile in your internet browser (make sure you're not logged in to Instagram). You'll be able to see your profile from the point of view of other Instagrammers, and when you click on your msha/ke link your Insta website will open.
  • If you have multiple Instagram accounts, switch to a different account in the Instagram app, then view your profile so you can see what everyone else sees. When you click on your msha/ke link your Insta website will open correctly.
  • Ask a friend to go to your profile to check your link is working
  • Send a message using the chat bubble below and ask us to check it for you! Be sure to send us your Instagram username or a link to your Instagram profile so we can find you.

Reporting the error to Instagram

If the "Sorry, this page isn't available" message still appears when viewing your Insta website in a private/incognito browser window, report the issue directly to Instagram.

Please use the chat bubble in the bottom right of this page to get in touch, or send an email to [email protected] if you'd like the Milkshake team to check out your Instagram profile and confirm your Insta website is accessible! 

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