If you're not signed in to your Apple account or if you're using a new device to sign in to Milkshake, your subscription features may be missing.

As long as your subscription is active, meaning you haven't cancelled and your payments are up-to-date, you can restore the subscription to your Milkshake account in the Milkshake app.

1. Open the Milkshake app on your iPhone.

2. Tap the Profile menu in the top right hand corner of the screen

3. In the Profile menu, tap 'Subscribe'

3. Tap Restore Purchases at the bottom of the subscription information screen.

4. The app will take a moment to retrieve your subscription information. When your subscription information is found you'll see a message that says "Success! Your subscription has been restored."

Tap OK to continue working on your website!

This error will occur if your subscription is expired. Your subscription will expire if a renewal payment has been declined. You may need to update or change your payment method before continuing. For assistance with payments, contact Apple support in your country.

This error can occur when the Milkshake app has failed to locate your subscription. Use the chat bubble in the bottom right of this page or send an email to [email protected] so we can help you troubleshoot!