If you're not signed in to your Apple account or if you're using a new device to sign in to Milkshake, you may see the Milkshake Card in the app. This may not mean that the Milkshake Card has been added back to your published website.
As long as your subscription is active, meaning you haven't cancelled and your payments are up-to-date, you can restore the subscription to your Milkshake account in the Milkshake app.
Restoring your Milkshake subscription
1. Open the Milkshake app on your iPhone.
2. Swipe through the Cards on your website until you see the Milkshake Card at the end, then tap the trash can symbol.
3. Tap Already subscribed? Tap to update at the bottom of the Subscription information page.
4. The app will take a moment to retrieve your subscription information. When your subscription information is found you'll see a message that says "Success! Your subscription has been restored."
Tap OK to continue working on your website!
You may see an error message if the restoration process was unsuccessful.
Oh no... Looks like your subscription has expired. Subscribe again to keep your content in the spotlight
This error will occur if your subscription is expired. Your subscription will expire if a renewal payment has been declined. You may need to update or change your payment method before continuing. For assistance with payments, contact Apple support in your country.
This is awkward... We can't find a subscription attached to this Apple ID
This error can occur when the Milkshake app has failed to locate your subscription. Use the chat bubble in the bottom right of this page or send an email to [email protected] so we can help you troubleshoot!